Cancellation

Effective date: 18 September 2026 After shipment Once an order has been shipped, it cannot be cancelled. Before shipment If you need to request a cancellation before shipment, contact us as soon as possible at Mujeebshah@houseofkais.net or on WhatsApp at +91 88994 40775. Include your name and order or payment reference so that we can check its status. A request is not a confirmation of cancellation. Returns and exchanges Please read our Returns & Exchanges policy for the two-day exchange window and our no-refund policy. Your statutory rights Nothing in this cancellation policy limits any cancellation, refund or other consumer rights that cannot lawfully be excluded.